Shipping policy

Processing Time

Orders are processed within 3-4 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.

Domestic Shipping (United States Only)

We currently ship within the United States only.

∙ Shipping Cost: $4.99 flat rate

∙ Free Shipping: Orders over $300 and The Ultimate Collection always ship free

∙ Delivery Time: 5-8 business days after shipment

∙ Carrier: USPS, UPS, or FedEx

Tracking

You will receive a tracking number via email once your order ships. Use this number to monitor your delivery status.

Shipping Address

Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Delays

While rare, delays may occur due to carrier issues, weather conditions, or other circumstances beyond our control. If your order is significantly delayed, please contact us at info@stacyclaudedesign.com.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date at info@stacyclaudedesign.com. We will work with you to resolve the issue promptly.

International Shipping

We do not currently offer international shipping.

Questions?

For shipping inquiries, contact us at info@stacyclaudedesign.com